B2 Bulletin
Welcome to our blog! We’re glad you’re here. This is your go-to resource for industry insights, helpful tips, practical advice, and the latest updates. Our goal is to provide valuable information that helps you stay informed, discover new ideas, and find solutions to everyday challenges. Whether you’re looking for expert guidance, best practices, or helpful resources, you’ll find content designed to educate, inspire, and support your success. Be sure to check back regularly for new articles, updates, and fresh perspectives.
The 365-Day Myth: How Automation Is Writing Off Revenue You Could Still Collect
Most practices know the 120-day warning: the older a claim gets, the harder it is to collect. That part is true. But somewhere along the way, a more damaging assumption took root, that once a claim crosses the one-year mark, it’s automatically uncollectible and should be written off.
You Own the Practice. Do You Own the Access?
Physician-owned practices don’t operate in silos, but too many are run as if they do.
Today I onboarded a small practice and found the same quiet vulnerability I see again and again. The in-house biller had admin access to everything: the clearinghouse, the payer portals, the practice management system, the merchant accounts. Every system that touched the practice’s money ran through one person’s login.
Prior Authorization Tracking: Protect Revenue Before the Denial Happens
In revenue cycle management, some of the costliest mistakes happen before a claim is ever submitted. Authorization is one of the clearest examples. Missing or overlooking a single authorization requirement can quietly cost a practice thousands of dollars.
Reading Your ERA – What Your Payments Are Actually Telling You
Are you paying attention to your ERA? If not, it’s time to start digging into it. It’s more than a payment report; it can show us exactly where the claims are getting stopped at or the ones that are unpaid. The sooner you start looking and analyzing it, the quicker you can identify issues and correct anything that’s off as soon as it comes through. Let’s help take your business to the next level.
Is your practice using the most current fee schedule?
Medical billing doesn’t stay the same from year to year. Updates to CPT codes, ICD-10 codes, and payer fee schedules happen regularly, and keeping your billing system current is essential for a healthy revenue cycle.
Using an outdated fee schedule is like following an old map. You may eventually get where you’re going, but you’ll likely run into unnecessary delays and obstacles along the way.
Patient Demographic Accuracy
When healthcare organizations think about claim denials, the focus often falls on coding errors, missing documentation, or payer policies. Unlike complex coding or billing issues, demographic inaccuracies can often be avoided by taking a few extra moments during registration. Patient demographic and insurance entry errors remain one of the most common and most preventable reasons claims are rejected. These errors are amongst the least expensive to prevent.
Why Upfront Patient Collections Matter More Than Ever
For healthcare practices, insurance reimbursement is no longer the biggest challenge they face: collecting money that patients owe after their visit. As more people enroll in high-deductible health plans, patients are responsible for paying a larger share of their medical bills. It’s easier to collect payment before or during the appointment than weeks or months later.
What is a 30/60/90 Day Aging Report?
One of the most valuable reports in revenue cycle management is the 30/60/90 aging report. It may seem like just another spreadsheet filled with numbers, but it provides a clear picture of your practice’s financial health and highlights where revenue may be getting stopped. Make sure you are reviewing your aging reports regularly; you could be overlooking unpaid claims, delayed reimbursements, and opportunities to improve cash flow.
